Help & Support

Bot guides, FAQ, and AI assistant

Bot Strategy Guide
Quick overview of each bot type
Grid BotRanging

Profits from price bouncing in a range. Best for sideways markets.

Market MakerAny

Earns the spread by quoting both buy and sell. Best for liquid markets.

XPR Trend FollowerTrending

Follows XPR/XMD trends using EMA + ADX. Needs 1–5 min warm-up.

BTC Trend FollowerTrending

Same as XPR Trend Follower but for BTC. Needs 1–5 min warm-up.

Momentum BotVolatile

Catches sudden price spikes with volume confirmation. Needs 1–3 min warm-up.

Timing & Delays

Starting a bot: Up to 30 seconds before first orders appear — the bot runs on a 30-second cycle.

Stopping a bot: Open orders cancelled within 30 seconds. The bot won't stop instantly.

Trend bot warm-up: XPR & BTC Trend Followers need 1–5 minutes on first start to collect price data before trading.

Momentum warm-up: 1–3 minutes to establish a baseline before detecting momentum signals.

Order fills in dashboard: May take up to 30 seconds to appear after a fill is detected.

Frequently Asked Questions

Why isn't my bot trading?

How long does it take for a bot to start trading after I click Start?

I clicked Stop but the bot is still showing orders. Is it broken?

What is XMD and XPR?

Do I need a subscription to use the bots?

Is my private key safe?

The bot placed a smaller order than I configured. Why?

My bots were running but stopped after some time. What happened?

How do I set up Telegram alerts?

Which bot strategy should I use?

Ask the Assistant
Ask anything about how the bots work, setup, trading strategies, or troubleshooting.

Hi! I'm the MetalX Bot Manager assistant. I can answer questions about how the bots work, timing, setup, subscriptions, and more. What would you like to know?